ARRIVAL/DEPARTURE

Can I check-in early or drop off my bags?


Please contact us at least 24 hours in advance, and we will let you know if we can have your room ready early. You will also receive an automated email 1 day before your arrival asking for your check-in time - this will be a good opportunity to make your request:) If your room isn't ready, you can most likely drop off your bags and complete registration/payment so you're all set for later.




Can I check-in late?


Yes, with prior notification.




On my departure day, can I leave my bags and pick up later?


Yes. Let us know and we'll show you a spot in our lounge where you can leave your bags and pick up later the same day. We will not be locking away your bags so this is at your own discretion. Please note, that when you return your room INCLUDING the bathroom will not be available to you, and we do not have public restrooms - so plan accordingly;)




On my departure day, can I leave my car and pick up later?


Yes, for pick-up later the same day.




Without a Front Desk, how do I check-in?


Ring the doorbell at the front entrance and one of us will be with you momentarily. We will show you to your room, go over breakfast, register you and answer any questions you may have.





LOCATION

How far from town are you? Is it walkable?


We are a 10 minute walk from Ganges Village & Marina. When you arrive, we can show you the "short-cut" route we prefer to take into town.




Do I need a car on Salt Spring?


Though you can get around without a car (via walking/public bus/taxi), having a car makes it a lot easier for sighseeing around the island and outside of Ganges. If you do choose to come without a car, Ganges Village & Marina is only a 10 minute walk and has lots of restaurant options and shops to explore. We also have 2 grocery stores within walking distance. The BC Transit bus stops in front of the Tourist Centre in Ganges, which is again only a 10 minute walk. You can also rent a car, scooter or bicycle on this island. There is 1 taxi service on island (however they tend to be pricey).




How far are you from the seaplanes?


We are about a 12-minute walk from the seaplanes.




Where can a rent a car, scooter, electric bikes, or bicycle on Salt Spring?





Is there a taxi service on Salt Spring?


Silver Shadow Taxi




Is there a public bus on Salt Spring?


Yes. Salt Spring Island BC Transit




How do I get to Salt Spring?


Check out this site with lots of detailed information on transportation options via ferry and seaplane: Salt Spring Market




Do you have driving directions from the ferry?


Please see detailed driving directions on our LOCATION page.





PARKING

Do you have onsite free parking?


Yes.




Do you have bicycle parking?


Yes. We have a covered & locked shed where you can leave your bikes.




Do you have parking for my large vehicle?


Depends on how many vehicles we already have parked - so please call us in advance so we can discuss options.





FOOD

What time is breakfast?


9am sharp! We serve all our guests at the same time. See our BREAKFAST page for more information.




Do you have a guest kitchen so I can cook my own meals?


No, we do not. However, the Cottage has kitchen facilities and our Studio Suites have kitchenettes that might meet your needs. Also, our hot beverage area located in the lounge has a microwave and small fridge for guest use.




Is breakfast included?


Yes. However, if you do not want breakfast, you can select the NO BREAKFAST DISCOUNT in our add-on items.




Do you provide lunch or dinner?


No, we do not. But there are many nearby restaurants to choose from.




I have food allergies/special diet, will I still be able to have the breakfast?


Yes! We will do our best to alter our breakfast to accommodate our guests needs. But we will need advance notice since all of our breakfast preparations are arranged the day before.





KIDS & PETS

I'm allergic to cats, will that be an issue?


If you have a severe allergy to cats (or dislike them), our B&B probably isn't the right one for you. Our cats go in and out of the main guest house at will, so we will not be able to keep them out - plus this is their home:).




Can we bring our well-behaved pet(s)?


Yes, with advance notice we would love to have your furry companion in the Cottage or a Studio Suite. There is also a small one-time fee. See our PETS page for more information.




Can children stay at your B&B?


Yes! Children of all ages are welcome in our Cottage and Studio Suites. Children 12 and over are welcome in our Main Guest House rooms. Please note that all of our rooms have a max. occupancy of 2, children included.





FACILITIES/AMENITIES

Do you have laundry facilities for guests?


Sorry, no we do not.




Do you have oceanview rooms?


No, we do not.




Do you have free WiFi?


Yes, we do.




Do you have any special items we can add on for a special celebration?


Yes! We have a "Local Wine & Cheese" add-on item availalable HERE




Do you have a guest kitchen so I can cook my own meals?


No, we do not. However, the Cottage has kitchen facilities and our Studio Suites have kitchenettes that might meet your needs. Also, our hot beverage area located in the lounge has a microwave and small fridge for guest use.




Do you have a hot tub or sauna?


No, we do not. But there are several lovely spas on the island and a public pool.




Are there TVs in the rooms?


The Cottage and Studio Suites have small TVs. But the rooms in the Main Guest House do not. However, we have a TV in the lounge that you can use.




Do you have board games?


Yes! We have an assortment of games for you to choose from.




I'm allergic to down/feathers, do you have non-feather bedding alternatives?


Yes, we have poly-fill pillows and duvets available upon special request and advance notice.




What toiletries do you provide?


We provide towels and locally-made organic soaps. We have shampoo/conditioner/lotion available upon request.




Which rooms have shared bathrooms?


In the Main Guest House, rooms 1 & 2 share a bathroom, and rooms 3 & 4 share a bathroom. All other rooms/units have private bathrooms. See our GUEST HOUSE ROOMS page for more information.





FREQUENTLY ASKED QUESTIONS

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224 Park Drive, Salt Spring Island, BC V8K 2R6 Canada  

250 537 5899 | Toll Free: 888 537 5899 

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